How to bill Interest on Arrears

Navigate to the Arrears Management dashboard from the Accounts menu on the top menu
From Options on the top right, select "Bill Interest on Arrears"
Select the Date Range for the Interest calculation and click "Yes, Bill Interest"
The system will initiate the interest calculation process and also make and Audit Trail entry for your records
The system will run the calculation and bill the Interest to the Tenant accounts where applicable
The transaction will then reflect on the Tenant account, and will included the selected Date Range specified
From the Interest transaction on the Tenant account, click on the three-dot menu on the right-hand side and select "Export Allocations" for the Excel calculation report

Audit Trail Entries where Interest on Arrears were not charged

In some cases Interest will not be charged and these will be captured in an audit trial entry containing the tenant wallet reference. So, to query the audit trial, please use the tenant wallet reference to search (see screenshot below).

The following cases are covered by the audit trial:

where there are no rent or recoveries outstanding for the date period selected
where the account has been settled or is in a credit and the global flag is enabled to not bill interest on settled accounts
where the charge interest flag on the lease is disabled or the interest % on the lease bis set to zero.