This feature provides for the sending of an ABSA proof op payment for any Payment that has been made from the Trust Account for up to three different Contacts.
Setting up the Charge Back amount
Proof of Payment is a charge for bank services, meaning that your WeconnectU account will include the bank costs associated with POP requests. WeconnectU will charge the customer R 6.00 (excluding VAT) per proof of payment email.
To recover the costs to the relevant account, you need to setup the recover amount on the Company Settings as follows:
Navigate to Company Settings
Select the Accounting Settings tab
Then on the Billing panel on the Proof of Payment field, type in the amount to charge (excluding VAT) and save
How to send a Proof of Payment
Navigate to the Payment History from the Payments menu
Filter to find the specific payment that you want to send a POP for.
On the status field when you hover your mouse over the PAID label, you will see that the label turns dark green. Click on the label to open the POP form as shown below:
On the POP Form select the Account to Bill the POP fee to
Choose Contacts from the drop down list to send the POP to. A maximum of three contacts can be selected.
Click Send.
The POP of payment will be sent via Email and the fee will be billed to the selected account. See example below:
If you would like to resend a POP, you can follow the same process as described above. The system will then ask you whether you would like to resend the POP by displaying a list of previous requests as shown below. Just click the blue Resend link to resend the same POP
What will the POP look like?
Here is an example of the Email content of the Email that will be sent directly from ABSA.
Below is an example of the actual POP pdf file:
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On the POP Form select the Account to Bill the POP fee to
