How to adjust a payment limit

By default, you will have an R50 000 outgoing payment limit (per unique instruction) in your system. 

If you have a payment larger than this amount, you will note that the system splits the payment into various R50 000 instructions - this will mean separate payments going out. 

If you wish to pay the full amount out as ONE payment, the following steps can be followed: 

• Contact the Support team via email - we require a written request for this adjustment. 
• The Account Owner must make the request or must be cc'd in and aware of the request made.
• Please include the amount to which you wish the adjustment to be made
• Also include whether or not you want the limit adjustment to be permanent, of if you wish to change it back to R50 000.